FREQUENTLY ASKED QUESTIONS
Q: How long does a typical project take?
Different project needs require different times. For example, a small apartment patio might be completed within a day or two, while a comprehensive design for your new garden might take several weeks. After share information about your design style and project needs, and upload a few photos of your space, maps and short video. Once these steps have been completed, you’ll receive your Garden Project, complete with 2 custom designs, within 10-14 days.
Q: What happened if I don’t like the idea of design?
We want all of our customers to be 100% satisfied with their Artistic Garden Designs. If you were unhappy for any reason with your first set of custom designs, our garden designers will work with you to create a new, revised design based on your feedback.
Q: What is included in the personal shopping service?
”This is a service that we provide to all of our customers so you can easily shop from your ……………………………
Q: Where does our source its products from?
Artistic Garden Design has partnered with many leading retailers including ……(name of the nursery). We pride ourselves on the quality of products recommended and our ability to find plants and accessories that match your own personal style and budget.
Q: Which design package is for me?
This depends on how much personalised assistance you’d like with your home design project!
With the package, once you receive your two custom room designs, you will be able to continue to work with the Modsy design team to tweak your designs, or play with the 3D Style Editor to try on different products and layouts in your space on your own.
If you want a home design experience more similar to working with a traditional interior designer, the Modsy Plus design package is likely the better choice for you. With the Modsy Plus design package, you will have the opportunity to work one-on-one with a dedicated Modsy designer to help guide you throughout your project.