FREQUENTLY ASKED QUESTIONS
Q: How long does a typical project take?
It depends on the needs of your project. For example, a small apartment patio might be completed within a day or two, while a comprehensive design for your new garden might take several weeks. For most residential properties, after sharing information about your design style, uploading a few photos of your space, maps, and short video, you’ll receive your Garden Project, complete with 2 custom designs, within 10-14 days.
Q: What happened if I don’t like the idea of design?
We want all of our customers to be 100% satisfied with their Artistic Garden Designs. If you were unhappy for any reason with your first set of custom designs, our garden designers will work with you to create a new, revised design based on your feedback.
Q: What is included in the personal shopping service?
”This is a service that we provide to all our customers, so you can easily shop in our store and other stores to which we give you the address.
Q: Can you help me source local landscapers or plants from nurseries in my area?
Artistic Garden Design has partnered with many leading retailers including nurseries, artisans and contractors. We pride ourselves on the quality of products recommended and our ability to find plants and accessories that match your own personal style and budget.
Q: Which design package is for me?
This This depends on how much personalized help you want to get thanks to the garden design project.
If it is a small garden or patio, most people choose the basic package ARTISTIC SILVER.
Choose packet ARTISTIC GOLD If you have a larger garden with a more complex layout, or if you will need a bit more personalized help over the phone.
If want a garden design experience more similar to working with a traditional garden designer, the ARTISTIC PLATINUM design package is likely the better choice for you. With the ARTISTIC PLATINUM design package, you will have the opportunity to work one-on-one with a dedicated designer to help guide you throughout your project.